FAQ


If you're not satisfied with your purchase from Hogman's Custom Rods, please return the item(s) for an exchange or refund. All returns must be in the original condition that you received them in.

Please notify us by e-mail of what you are returning and why. Please let us know if you would like the return to be an exchange or refund. Additionally, please include your name, e-mail address, and order number.

If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. Please include your invoice with the return.

All returns must be made within 15 days of placing your orders.

Please note that the above Return Policy is for parts and components and does not apply to custom rod commissions.

If you have any other questions about returns, please feel free to e-mail info@hogmanscustomrods.com.

We accept payments via Google Pay, Shop Here, PayPal, and Credit Cards or VISA Debit cards.

Yes, expedited shipping is available. We offer Canada Post Expedited and XpressPost service and FedEx Ground and FedEx Priority shipping options. If you choose any FedEx service, you MUST supply a street address as FedEx does not deliver to PO Boxes.

Yes, once the order has been shipped, you will receive a tracking number. For any help troubleshooting issues with tracking numbers, please contact us at info@hogmanscustomrods.com

Shipping rates are calculated automatically by either the Canada Post or FedEx real-time shipping calculators when you are checking out, according to the total weight of the items in your order and the address to which you're having them shipped.

Free shipping is calculated separately for each order and is not available on previous or cumulative orders. Flat rate shipping is available on orders $200 - 299 (before taxes and shipping.

However, the rates are different depending on the product being sold, for example, rod blanks cost about $20 more to ship to the U.S. than a small box of parts.)

Free shipping is calculated separately for each order and is not available on previous or cumulative orders. Flat rate shipping is not available to the territories or anything outside the lower 48 states. Please note there is also an 'oversize fee' of any product exceeding the length of 82".

For any information regarding out of stock products, please send us an e-mail at info@hogmanscustomrods.com.